eCard

This Gift Card, is usable at myHQ issued under the name of “myHQ Gift Card”
1 credit is equal to Rs 1.
You must have an active and valid myHQ account to redeem the Gift Card.
The Gift Card cannot be used outside of India.
The Gift card is valid for a period of 12 months from the date of issuance.
The Gift Cards can be redeemed online on myHQ mobile application.
Limits may apply to your redemption of or spend using the Gift Card. If you have other payment methods in your myHQ account, value from the Gift Card may be set as your default payment method.
The Gift Card cannot be reloaded with additional funds after purchase. Once purchased, the Gift Card cannot be cancelled by the purchaser, nor is the Gift Card refundable, transferable or returnable or redeemable for cash or credit, except where required by law.
Gift Cards cannot be resold.
Any cancellations shall be at the sole discretion of myHQ/Pine Labs. You cannot purchase other Gift Cards with the Gift Card, nor can you use the Gift Card to make a payment on a credit account.
The Gift Card balance cannot be transferred to any other instrument. Purchases made with value from the Gift Card are not refundable, except where required by law.
You are solely responsible for the safety and security of the Gift Card. myHQ is not responsible for any acts of omission or commission if Gift Card is lost, stolen or used without permission.
myHQ reserves the right to void the Gift Card if suspects that the Gift Card was obtained or used fraudulently, unlawfully or otherwise in violation of this Agreement. In such cases, the funds shall be credited back to the same source from where these were received.
myHQ may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/or any other information with relation to the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities.
If the beneficiary/know your customer (“KYC”) details as per RBI guidelines are found to be incorrect/insufficient, myHQ retains the right to block/cancel the Gift Card issued.
If the order value exceeds the Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking/UPI or other valid payment options.
If the order value is less than the amount of the Gift Card, the outstanding balance (after deduction of order value) can be used for subsequent transactions subject to validity of the Gift Card.
For customer service, please contact ‘support@myhq.in’